July 1, 2008
A servicer is an entity hired by your lender to collect your monthly payments. Most likely shortly after you secure your mortgage you’ll receive a notice from your lender telling you where to make your monthly payments. Your lender and your servicer are rarely the same. If you have more questions, you can call the United Way’s helpline at 1-800-427-4626 or 2-1-1 for information about trusted community resources in the Greater St. Louis area you can turn to.